ASF follows a standard operative procedure for lost items.
Items lost on the bus or at the bus station will be entered and kept for 15 days in the warehouse the bus belongs to:

DEPOT OF CANTU’              Monday – Saturday 6.00 – 18.00        Phone +39 031 247.295

DEPOT  OF MENAGGIO       Monday – Saturday  6.00 – 18.00        Phone +39 031 247.293

DEPOT OF COMO                 Monday  – Saturday  6.00 – 18.00       Phone +39 031 247.270

After 15 days, they will be transferred to the head office in via Asiago 16 – Como.

For info customers can contact the Customer Care Office Phone +39 031 247 311  - Fax  + 39 031 247 222 – urp@asfautolinee.it

ASF personnel will return the lost items found to their legitimate owners, when it is possible to identify them.

The items found and never claimed back will be kept for 90 days, after which they will be given to charities or destroyed if unusable.

To collect the lost items, the owner has to go in person to the warehouse with an Identity Document and a description of the object.