Lost property



Any items found on board the buses or in the public areas are handled by ASF according to internal procedures governed by the Quality Management System.
Items are logged and remain available for collection by the legitimate owner at the relevant bus depot for 15 days from the date on which they are found. After that period has passed, they are sent to the Como headquarters located at Via Asiago, 16/18. Found items shall be held at that location for 3 months, after which they will be donated to charity if possible, or destroyed. Perishable goods are held for a maximum of 24 hours.

For more information, contact the customer service office

Tel. 031 247 111- Fax  031 340 900  – urp@asfautolinee.it

Having provide an accurate description of the item, legitimate owners wishing to reclaim lost property must visit one of the specified locations in person with a valid identification document, and provide a detailed description of the lost item.